Question 1

What is JasFeedback?

Accepted Answer

JasFeedback is a guest feedback and satisfaction platform designed for hospitality businesses. It lets you create branded survey forms, generate unique QR codes for each table or room, and collect instant ratings and reviews. The AI analyzes sentiment automatically and alerts you when negative feedback is submitted so you can respond before the guest leaves.

Question 2

How do guests leave feedback using JasFeedback?

Accepted Answer

Guests scan a QR code using their phone camera — no app download needed. The survey form opens instantly in their browser. They complete a short, customizable questionnaire in seconds. Results appear in your real-time analytics dashboard immediately. You can generate unique QR codes per table, room, or branch.

Question 3

Does JasFeedback use AI to analyze sentiment?

Accepted Answer

Yes. JasFeedback uses AI-powered sentiment analysis to classify every response as positive, neutral, or negative. It identifies recurring themes in open-text responses, tracks sentiment trends over time, and sends instant alerts when a negative review is detected — so your team can follow up with the guest before they post publicly.

JasFeedback — Customer Feedback & Sentiment Analytics